Description

Hey there! We’re looking for a proactive Operations Support Specialist to join the team at Penfold for a few months and help keep our operations running smoothly.

If you enjoy solving problems, supporting teammates, and keeping things organised, this role might be just right for you.

? Location: Rotermanni 6, Tallinn
? Duration: Approximately 3 months (March–May, depending on start date)
⏰ Working hours: Monday–Friday, 9:00–18:00
? Work type: Office-based (no remote work)

? Key responsibilities

Your mission is to help the team run smoothly by supporting operational processes, assisting colleagues and customers, and helping improve how we work. Your contribution helps the whole team stay efficient and deliver great service.

⭐ What success looks like

In this role, a great day at work means:

- Operational tasks are handled efficiently and accurately
- Incidents or issues are investigated and resolved in a timely way
- Projects that improve internal processes move forward smoothly
- Customers and internal teams receive helpful and responsive support
- Personal and team KPIs are met through consistent, reliable work

Don't worry if you haven't done exactly this before. If you're organised, communicative, and eager to learn, you'll fit right in.

? What's in it for you?

- Modern office in the lively Rotermanni district
- Free team lunch every Wednesday
- Free coffee and snacks every day
- Laptop provided for work
- Friendly team environment and a chance to gain experience in operations

If this sounds like a great way to spend the next few months, hit “Apply” and come help us keep things running like clockwork!

Work environment

You'll work on-site in a modern office together with the team. The work is collaborative and supportive, with colleagues available to help when needed.

Breaks and lunch

You have a 1-hour lunch break during the day. There are many lunch options nearby in the Rotermanni area. You can also bring your own food! Every Wednesday, the team enjoys a free team lunch, and free coffee and snacks are available daily in the office.

How to get there

Rotermanni 6, Tallinn.
Our office is located in the Rotermanni district in central Tallinn. The location is easily accessible by tram, bus, or trolleybus, as it's in the city centre.

Benefits

Free coffee and snacks in the office every day. Free team lunch every Wednesday. Laptop provided for work.

Language skills

Other skills/requirements