Applying to workbite has ended.

Find a bit of work

Customer Support Associate

About the employer
Description

At Starship, we work together to shape the future of delivery – while working on complex problems that no one else has solved before. This excites us and keeps us motivated. Like our robots, the insights collected yesterday, make us smarter tomorrow. 

Our Customer and Merchant Support Team is responsible for providing in-depth support to our customers and partners. We are looking for a well-rounded Customer Support Associate who will be the primary point of contact for our customers and partners. Your responsibilities will include assisting them in resolving any problems they may encounter either through live chat or phone calls.

Primary responsibilities:

Handle customer and partner requests via chat or calls.

Be able to work with internal tools; Zendesk, Slack, Confluence.

Reporting customer or partners feedback to relevant teams 

Work environment

Option to work from the office or at home; Starship provides devices needed for work.

Breaks and lunch

Taking a break is flexible and coordinated between people together in the shift with you. 30min lunch break is paid and smaller 10-15min breaks are allowed based on need and coverage

How to get there

Teaduspargi 8, Mustamäe. CS/MS team is working on the 2nd floor

Benefits

This is Hybrid work with option to work from home 30% of the time.

We also have drinks and snacks in the office.

Language skills
Estonian - Not important
Russian - Not important
English - Required
Other -

Find a workbit just for the time and at the place where you like

GoWorkaBit helps you find short or long term flexible jobs. You can choose your workload, change professions, work in different companies at the same time - and what’s most important, work on your own terms. Turn your work life around and start working in a new way.
Find a bit of work

€19,036,400

of salary earned

7,737

employers signed up

346,686

active job seekers

3,206,000

hours of work done